So you’re on every social media site you can imagine. You’re posting, Tweeting, telling everyone about your business but “IT’S JUST NOT WORKING”. Ever wondered why?
Maybe it’s time to review exactly what you’re doing; make good use of the time you devote to social media activities.
1. You don’t have an objective for you social media activity – Without a clear objective it’s no wonder things aren’t going to plan. You wouldn’t go into a sales meeting without a bottom line offer in your pocket! Be clear what you want social media to achieve for your business; to acquire and engage new customers, to gain leads and referrals, or to boost awareness, to give you an insight into a new business area, even to become the ‘go to’ expert on a particular topic.
2. You are on the wrong sites? – With myriad options how do you know which one’s are right? Facebook, Twitter, Pinterest, YouTube, LinkedIn, Tumblr, Google+, Digg, Stumbleupon, Reddit, Foursquare – these are some you may know. Making them work for you does require a bit of homework. Find out where you potential customers are most likely to be active – not all sites work for all brands. Think “Who do we want to talk to” and “What do we want to say” to help focus your social media efforts on sites where your ideas are most likely to appeal to the audience.
3. You are not giving readers/followers anything to react to? – Remember social media is about conversation and communication. Don’t just broadcast – LISTEN. Nobody wants to read time again about your new widget or service, your latest special offer,or why they have to buy what you sell. It’s like chatting to a friend – ask questions, respond to their views, agree or disagree with them, repeat the good stuff, challenge them – don’t just talk about yourself.
4. You delegate social media to an office junior/PA/Admin assistant. – A classic error. Don’t assume that because your PA/admin assistant is on Facebook that she knows how to use it for business. Social media success requires you to be real, be yourself and show a personality that is appropriate for your business. Find an expert or do it yourself.
5. You pushed out too many ideas. – Keep it simple. It takes time for potential customers to get to know your business, don’t switch and change your posts, tweets or videos too frequently. Create a content strategy and calendar with themes and topics that are relevant. Allow time for people to absorb what you’re saying.
6. You gave up too soon – Few relationships are ‘love at first sight’ and social media is no different. If you are guilty of any point in 1-5 above you probably haven’t had a great first date. But don’t give up too soon. It does take time, some planning and a bit of effort. But the results will be worth it.