The Secret Of Simple Social Media Strategy

In our last blog we shared some of the most common platforms that you can use for social media; hopefully you have narrowed it down to 2 or 3 that you know will work for your business and that you will have time to maintain.

At this point – make an important decision. Who within your organisation is going to look after your social media. Don’t assume that a younger employee will be better – the average age of a Facebook user is 39 (Twitter 38). It should be owned by someone who really understands the business and has the right personality and approach to be consistent – and has enough time to dedicate to making it effective.

So, now you are ready, here are a few tips for other things to consider:

Woman drawing action plan

Turn Ideas in Social Media Action

Set Some Objectives What do you want to achieve by using social media? The objectives you have for social media will vary depending on the type of business, organistion or charity you are. But it’s always good to have an objective to know why your doing it, maybe it’s:

  • to raise awareness about your business or your industry
  • to drive more website traffic
  • to get more customers into you shop (online or high street)
  • to act as communication hub for a particular issue
  • to become a community discussion group

Know Your AudienceWho are you talking to? You have to know what type of customers, fans, followers you are hoping to attract: knowing enough about them helps you work out where to find them, what to say and how to say it so they will respond to and most importantly it helps you share the type of content they will find interesting and want to share with others.

Think About Content If you haven’t already read our Content is King blog it might be a good place to start. Before you fire off that first post or Tweet you need to know what you are going to share. Having a content calendar always helps; maybe you want to follow a formula every week so Monday is news from your company, Tuesday is share a photo day, Wednesday is write a blog day etc. Do you have some video you can use? Perhaps you want to find relevant information that other people have already created and share. Whatever you decide to do, make a commitment to do it regularly.

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How Do You Know It’s Working?If you set objectives at the beginning it’s much easier to know if your social media efforts are working. There are some great tools you can use (usually free for trial period) like Hootsuite, SproutSocial – which help you schedule your activity and have great reporting features. Facebook has it’s own Insights – which is really valuable data for understanding what has worked in your page. And of course, you can use Google Analytics to analyse web traffic.

We’d love to know if this has helped you simplify your social media strategy – drop us a comment in the speech bubble at the top.

 

 

 

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6 Point Checklist – Making Your Content King!

You’ve probably heard the phrase ‘Content is King’. But you may be sitting there afraid to ask what this actually means, or simply worrying just how to make your content regal…this checklist could help!

What do we mean by content? Our personal favourite definition (courtesy of www.TheWordFactory.com).

“Content is the presentation of information for a purpose to an audience through a channel in a form.”

For social media, ‘content’ is the post, tweet, image, blog and video you share on Facebook, Twitter, YouTube, Pinterest, LinkedIn (and other social media platforms). If you’re aiming for ‘Royal Status” ask yourself these few things.

Content Is King

Making Content King

Is my content………………

Interesting, useful or helpful? Make your content work hard: tell a story, share some facts, surprise your readers, reveal some secrets, give a new spin on existing knowledge, make the reader laugh or cry. Give your fans and followers something to act on or teach them something new, they may well do some of your marketing for you – by sharing, liking and retweeting.

Diverse? Make your content varied and interesting. Re-purpose content you already own such as white papers, research data, editorial articles – it can all be used online. Offer tips and information to educate. Remember to add links to your own website and other sources of information you value. Don’t forget to ask questions, provide promotions and offers. Occasional humour or levity is good as well. Don’t be afraid to share other people’s content it shows you are impartial and value other points of view.

Relevant to my target audience? Identify who you need to talk to and use appropriate phrases, keywords and identify suitable #hashtags. Join existing conversations among your target audience, enjoy the ‘chat’ and avoid the hard sell.

Well written? There’s nothing worse than a post or tweet full of errors and broken links so make sure it’s….

  • Punchy
  • Concise
  • Polite
  • Helpful
  • Trustworthy
  • Entertaining
  • In English (not text speak)
  • Check the spelling
  • Check grammar
  • Check links

Remember all content refers back to your business and your brand.

Helping to drive my business forward? Linking your content to business goals gives your social media efforts a purpose.  Maybe you want to find new business partnerships, or research a new region for business development, identify potential customers and learn more about them, converse with experts in your industry or simply entertain your followers and fans. Write content that helps to meet these goals.

Planned? Content works best when it’s planned and co-ordinated. Use a content calendar to schedule content based on business objectives, monthly targets, seasonality, industry trends and events. Be timely with your content link it to trends and news.

At BeeSocialSmart we follow Chris Brogan and in a recent blog and we found his statement that “Content Marketing is sales-minded storytelling”. It embodies the essence of good practice. Avoid the hard sell but know what you want to say – link your content to your quarterly sales objectives and build a story that helps achieve those targets.